NEW POLICIES AND INFORMATION

Altered State is open for business!
 
All fittings, drop offs, and pickups are now by appointment only, and wearing a face mask is required at all times. I will be disinfecting between every customer, have hand sanitizer available for everyone's use, and will have several other policies in place to ensure everyone's safety (see full policies below). Thank you for your patience as we all get used to the new way of operating, and hope to see you soon!
 
To request an appointment, please email:
 
Or call between 12-4 Mon-Fri: (518) 859-2459
 
 
Fitting and drop off policies
 
ALL fittings are now by appointment only. If you need to try on items to be measured or pinned, this is considered a fitting. I will not be accepting walk in fittings of any kind. To ensure enough time to clean between clients, a limited number of appointments are available each day, so please email or call well in advance of your desired appointment time. Same-day appointments are generally not available, so please plan ahead. Fitting appointment slots are currently available Monday-Friday.
 
Face masks are required for everyone entering my office. Please make sure your mask covers your nose and mouth, and plan to keep it on at all times during your fitting. Fabric masks are available for purchase if desired (see details below)..
 
Bring no more than 4 items to your fitting appointment. This is to minimize the amount of time you will have to spend in my office. If you have many items to be fitted for alterations, please plan to schedule multiple appointments. You may bring more than 4 items if they do not have to be tried on (such as repairs, zipper replacement, or pre-pinned items).
 
Please come to your fitting appointment alone. If absolutely necessary, you may bring no more than ONE guest with you to your fitting appointment. This is the only way to ensure proper social distancing in my small space.
 
Curbside drop off is available by appointment. For items that do not need to be tried on, such as simple repairs and pre-pinned items, you may email or call ahead to schedule a time window to drop off without leaving your car. Drop off appointment slots are currently available Monday-Friday.
 
 
Pickup and payment policies
 
All pickups are by appointment only. This includes picking up items tried on in-store as well as curbside pickups. At the moment, I do not have walk-in pickup hours, but I am generally available for pickups Monday-Friday afternoons: if you wish, you may call ahead the day you would like to pick up and I will let you know the best time to stop by.
 
Curbside pickup is available for completed orders that do not need to be tried on in my office. Please prepay and arrange a pickup window in advance, call when you arrive at the designated time, and I will bring your completed order to your car.
 
Contactless payment is encouraged. While I will still accept cash and checks, credit card payment is preferred. I can run your card in person at your initial fitting, or can take either PayPal or a credit card over the phone before your scheduled pickup appointment.
 
 
Face masks
 
Face masks are available for purchase. I am still accepting orders for a limited number of reusable fabric masks in a variety of sizes and colors. Masks are double layer cotton and are the pleated surgical style with a pocket for a removable filter (not included) and wire at the bridge of the nose. Masks are $10 each: please email for more information regarding sizing and current color options and to arrange for curbside pickup. All face masks are final sale.
 
Big thank you to everyone who donated to Altered State's Mask Up! Initiative. Your support has enabled Altered State to donate a total of 335 masks, 123 surgical caps, and 7 isolation gowns to Saratoga Hospital and local healthcare workers!
 
 
To request an appointment, please email:
 
Or call between 12-4 Mon-Fri: (518) 859-2459

Back to Articles