Is there anything you don't work on? top
Alyssa does not alter or repair: shoes, leather, or fur items; weight bearing items (such as climbing or dog harnesses); very large items (such as tents and boat/car covers); custom clothing; custom home decor projects (such as making tablecloths or curtains from scratch).
How soon before my event should I have my dress fitted? top
If you already have the exact shoes and undergarments you will wear with your dress, you should get your fitting as soon as possible: the earlier the better! Visit our wedding, prom, and bridesmaid fitting guideline pages for more information about the formal gown fitting process.
How long does it take for my alterations to be completed? top
Usually you can pick up your completed alterations in about 2 weeks, and gown alterations or large alteration orders in 4-6 weeks. During prom and wedding season (March through October) even "simple" alterations may take between 3-4 weeks. Alyssa will be able to tell you the estimated turnaround at the time of the fitting.
What forms of payment do you accept? top
Altered State accepts cash, credit (Visa, Mastercard, Discover, AMEX,) or Venmo.
Do I need to make an appointment for a fitting? top
Appointments are always required for formalwear, wedding, bridesmaid, suit, and prom fittings, and are strongly encouraged for all fittings, especially during the busy months of March through October, or for alteration orders of more than 1-2 items. Please call well in advance of your desired appointment time, as spots fill up very quickly. NOTE: please see policies page for current fitting and appointment policies.
Is it required that I try on the completed alterations when I pick up? top
If you wish you may pick up your garments without trying them on. However, please plan to try on completed prom and formalwear alterations when you pick up in case any further adjustments are necessary. Please plan to pick up and try on completed prom and formalwear alterations within 10 days of notification that your dress is finished, and no later than one week before the event in order to allow time to make any necessary further adjustments.
When can I pick up my completed alterations? top
Completed items may be picked up by appointment Monday-Friday (either in-office or curbside pick ups available).