Questions

    • Do I need to make an appointment for a fitting?

    • Do I have to try on the completed alterations when I pick them up?

    • Is there anything you don't work on?

    • How soon before my event should I have my dress fitted?

    • How long does it take for my alterations to be completed?

    • When can I pick up my completed alterations?

    • What forms of payment do you accept?


    Do I need to make an appointment for a fitting? top

    For pre-pinned alterations, mending, and repairs, you may just stop by anytime during open fitting hours (Wednesday thru Saturday 12-6). However, please note that appointments are always required for formalwear, wedding, bridesmaid, suit, and prom fittings, and are highly recommended for all fittings during the busy months of March through September, or for alteration orders of more than 1-2 items. Please call well in advance of your desired appointment time, as spots fill up very quickly.

    Do I have to try on the completed alterations when I pick them up? top

    If you wish you may pick up your garments without trying them on. However, please plan to try on completed prom and formalwear alterations when you pick up in case any further adjustments are necessary. Please plan to pick up and try on completed prom and formalwear alterations no later than one week before the event in order to allow time to make any necessary further adjustments.

    Is there anything you don't work on? top

    Alyssa does not alter or repair shoes, leather, or fur items, weight bearing items (such as climbing or dog harnesses), or very large items (such as tents and boat/car covers).

    How soon before my event should I have my dress fitted? top

    If you already have the exact shoes and undergarments you will wear with your dress, you should get your fitting as soon as possible: the earlier the better! Visit our wedding and prom fitting guideline pages for more information about the formal gown fitting process.

    How long does it take for my alterations to be completed? top

    Usually you can pick up your completed alterations in about 2 weeks, and gown alterations or large alteration orders in 4-5 weeks. During prom and wedding season (March through September) even simple alterations may take between 3-4 weeks. Alyssa will be able to tell you the estimated turnaround at the time of the fitting.

    When can I pick up my completed alterations? top

    Completed items may be picked up anytime during walk in hours (no appointment necessary), or by prior appointment only on Mondays and Tuesdays.

    What forms of payment do you accept? top

    Altered State accepts cash and credit (Visa, Mastercard, Discover, AMEX).